Honest Design

Design

In Honest we are building a Chrome Extension for customer assistants to facilitate their conversations with clients over email. As the UX Lead I’ve been in charge of:

  • Planning the research strategy
  • Defining the design system
  • Building the website
  • Designing the interaction and user interface

We’ve implemented a sidebar that is visible on Gmail and shows relevant information proactively and contextually about the person and/or the content of their message such as:

I’ve also published some post on our blog to explain how Honest can help to Knowledge Workers and Customer Service agents.