Designing for care

Care Plans - Wireframe

For five years, I’ve been working designing software in the healthcare industry, one of the most challenging and regulated sectors.

Getting close to the user was difficult due to the bureaucracy and project budgets (already out of money). Clinical procedures, heterogeneous needs and legislation made difficult to innovate and create standards. However, I think it has been one of the most complete and interesting experiences I’ve had as a UX designer.

Here is part of the worked I’ve done. Sometimes I was the only designer and some other times I’ve had a team of designers who helped me to think and build the final solution. The following screenshots are mockups made for different projects.

The most important lesson I learned during that time was that building interfaces with consistent, predictable and flexible patterns were the best way to include users with very different backgrounds, roles and mental models. And of course, that patient-related data is something that must be treated with a lot of care.

Widget-based interface for clinical dashboards. In this prototype, I participated as an interaction designer defining the architecture and navigation of the UI.

Writing about designing for care…

By Carmel Hassan Montero

Product Designer and Computer Engineering graduated from the University of Granada. I'm based in Málaga (Spain), working remotely designing at Honest. I'm also a proud founder of Yes We Tech, and support tech events that care about promoting diversity and equality among its members.