We spend years and years exploring, trying and following guidelines about what’s right and wrong to do when “doing UX”. We look for the perfect process, the one that tells you: yes, you’re following a user-centred design methodology that will ensure the best user experience possible.
But let’s face it: there’s no one single process that helps you to solve any and every single problem, and not all designers can and must follow the same creativity path to build good solutions.
So what shall we do then? My suggestion, follow principles, not processes and get alignment, not agreement.Read more