[Book] User Experience Management – Skills for leading effective UX Teams
Good reference book for checking from time to time as a guide for the most common management activities.
I want to remark the consideration about the difference between Leadership and Management that is described in different chapters. The attributes for leadership are expressed as follows:
Leaders infect others with vision and generate enthusiasm.
Leaders communicate, and communicate well.
Leaders are trusted, and trust themselves
Leaders handle uncertainty and stress with grace and calm
Leaders are proactive, goal oriented, and go after exciting challenges, rather than only being reactive.
Leaders respect and value their followers and those with whom they work.
UX leaders fight for users, inspire with design, and yet never lose sight of business value.
Leaders embrace feedback and get better.
Leaders inspire others to be their best and to improve, and mentor them.
Leaders know how to leverage people’s strengths, and how to work around or manage weaknesses.
Leadership is hard work, but leaders get in the flow.
Undoubtably, it’s something to aspire. And here is the index of contents:
- Chapter 1: Introduction
- Chapter 2: Building the team
- Chapter 3: Creating your team
- Chapter 4: Equipping the team
- Chapter 5: Focusing the team
- Chapter 6: Creating a high performance team
- Chapter 7: Nurturing the team
- Chapter 8: Transforming the organisation
- Chapter 9: Evangelizing UX
- Chapter 10: Conclusions